Our Approach
It is our customer-focused, data-driven approach, our use of technology and process that drives next-stage revenue growth.
We bring 20+ years of eCommerce and customer experience expertise to your brand.
eCommerce Audit
- Benchmarking - eCommerce Audit to understand where you are today
- Strategy - Growth KPIs & objectives to understand where you want to be
- Data Health Check - Google Analytics & Tag Manager, Quantitative and Qualitative analysis, the right reports and visibility
- Recruitment - In-housing teams and scaling teams for growth
- Customer Services - Best in class setup, processes, recruitment, forecasting and planning
- Delivery - Agile processes, frameworks. Communication, visibility and technology across all teams
UX Audit
- Benchmarking - UX audit to understand where you are today
- Strategy - UX KPIs & objectives to understand where you want to be
- Data Health Check - Google Analytics & Tag Manager, Quantitative and Qualitative analysis, the right reports and visibility
- Delivery - Agile processes, frameworks. Communication, visibility and technology across all teams
Customer Experience Audit
- Benchmarking - Customer Experience Audits to understand where you are today
- Strategy - CX KPIs & objectives to understand where you want to be
- Best In Class - Setup, processes, recruitment, forecasting and planning
- Delivery - Agile processes, frameworks. Communication, visibility and technology across all teams
Book Your Audits
Our Audits & Workshop costs can vary depending on the type of work we are carrying out.
To give you an indication of cost, previous audits have ranged between £2500 ($3000) and £5000 ($6000).
To check availability and see how we help companies just like yours, simply fill in the form below and we will get back to you straight away.